May 19, 2013

It only takes 10% to start a movement in Social Media

social movements study from Rennsalear PolytechnicBusiness blogging and social media can be effective in helping products or services find an audience to generate conversations. Business blogging is the hub of any social media campaign. Yet, how do you move large segments of the population to evangelize your product or service like a preacher can move a congregation?

Scientists at Rensselaer Polytechnic Institute have found that when just 10 percent of the population holds an unshakable belief, their belief will always be adopted by the majority of the society. 

This has played out recently with the events that have happened in Egypt, Syria, Libya and Tunisia. By accounts, small segments of the population were able to use Facebook and Twitter to steer their ideas into a majority which resulted in what has become known as the “Arab Spring”.

Who says that can not be done for a product or service? To make it happen, you have to participate in social media first. If you are not even engaging in conversation online, then your brand or competitor could be eating your lunch. As one of our clients said, “If you are not tracking Twitter or Facebook, your brand could get destroyed. People can be really mean.” So participation is key. Because the 10% rule can go both ways. It can be either for you or against you.

Why? Consider this, Generation Y has now surpassed Babyboomers as the largest population in the United States. They don’t watch television like Baby Boomers still do. Generation Y is online, texting and watching Youtube. If you want to reach Generation Y, television and newspapers will not do it.

If you want to move them and become a majority product in their circles, you will have to participate in social media to make it happen. It’s scientifically proven that it only takes 10% for a movement to move like fire.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

 

Business blogging – 3 steps to Internet Marketing Success

Image representing Twitter as depicted in Crun...

Image via CrunchBase

Business blogging and social media can help attract sales. Before either can help, you need to know how to use it first.  Let’s keep it simple though. Business blogging and social media can be distilled down into 3 easy steps. Not a silver bullett, but an understanding of the work needed to make it happen:

Connect. Converse. Share. 

Connect

The first step with any social media strategy is going to be collecting and connecting. You want to start by attracting prospects, potential customers and contacts and essentially building that base. This one is pretty obvious. You can’t converse or share unless you have someone to converse and share with.

Here’s an example: I run a business and I have a lot of connections. Over the last 15 years, I’ve built up even more online. About a year ago, I connected with a fellow named Doug. I didn’t know him, he just found me on Twitter and started following me. I thought, “okay, Hi Doug,” followed him back and left it at that. We connected.

Converse

The second part is conversing and this is really going to depend on the medium. The tone of conversation on LinkedIn, for example, is drastically different than the tone on Twitter.

So, find a way to talk to this audience that’s both appropriate and engaging. And remember, the verb here is “converse,” not “speak.” Social media is a two-way street.

And what about Doug? Well, a week later, Doug replied to one of my posts with a great question. I retweeted it, responded and we started talking. It turns out that Doug’s a pretty cool guy. And so, we conversed.

Share

Doug was asking about blogging for business, so I referred him to an article on my blog. What do you know? I have some expertise to share.

Let’s say you’re a musician. What should you be doing with social media? Sharing your music. Now, let’s say you’re an accountant, what should you be doing? Sharing your accounting expertise. The point being, you don’t have to be a rock star to share your talents. If you have experience in a field, then start blogging about it and start sharing it. (As an added bonus, the more you share, the more you’ll learn, and the more of an expert you’ll become.)

Sharing is really linked into conversing and it’s also a great way to reach out and attract more connections. Why? Because those connections want your expertise or talent. In the end, this creates a nice feedback loop.

Today, Doug’s both a friend and a client. Not everyone you connect with, converse with or share with is going to become a customer, obviously. But Doug is one of several clients who “found” me this way. So, yes, lead generation and sales can be done online, but you need a strategy

And it doesn’t get much simpler than: Connect. Converse. Share.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

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